Each week I read a number of wellbeing articles from various online resources. Here are my top three picks from this week. I have added my comments about each article and would like to hear what you think too.
The New Reality of Employee Loyalty. by Peter K. Murdock (Forbes)
Loyalty in the workplace has changed. Many employees now view the workplace as transactional - just that particular job. This articles provides valuable tips on how to be proactive in managing the talent curve.
My comments: This article reminds us that it is important to understand the viewpoint of the employees. Understanding their needs, interests and perspectives about their roles and their careers can lead to better outcomes for both the employee and the employer.
2018 Will Be the Year of Employee Experience. by Denise Lee Yohn (Forbes)
This article is a great summary of what employee experience (EX) is, isn't and why it is important. Yohn quotes Mark Levy, former head of Employee Experience at Airbnb, as defining EX as "anything that sets employees up for success or improves our culture should be part of EX".
My comments: Employee experience is what if really feels like to come to work every day. As noted in the previous article, the foundation of EX is about understanding employee needs and interests, and crafting the behaviors and norms in the culture that support their wellbeing. When their wellbeing is supported, they will be far more likely to be set up for success.
What Is Cultural Competence and How It Can Transform Your Leadership. by Larry Alton (Small Business Trends)
This article defines cultural competence as the ability to effectively work with others from varying cultural backgrounds. The author suggests ways of developing cultural awareness using travel and an example. The core skill for cultural competence is listening.
My comments: As our workforce trends toward increasing cultural diversity, it is important to create awareness for all managers and leaders on the role cultural diversity plays. It has the potential be an asset and a strong characteristic of your organization's culture.